Subprocessors

Last updated: 12 November 2026

About this page

When Yzyflow SRL provides its services to event organisers (ticketing, access control, staff management, cashless), it acts as a processor within the meaning of Article 28 of the General Data Protection Regulation (GDPR), on behalf of the organiser, who is the data controller.

To provide these services, Yzyflow uses the subprocessors listed below. Each of them is bound to Yzyflow by a contract imposing data protection obligations at least equivalent to those set out in our Data Processing Agreement (DPA).

In line with our commitment to European digital sovereignty, we favour providers whose headquarters and storage infrastructure are located in the European Economic Area (EEA).

List of subprocessors

ProviderHeadquartersService providedData concernedPlace of processingSafeguards for transfers outside the EEA
Hetzner Online GmbHGunzenhausen, GermanyHosting of servers and databasesAll data processed on the platformEuropean Union (Germany, Finland) Not applicable (processing within the EU)
Odoo S.A.BelgiumCustomer relationship management, technical support and assistanceIdentity and contact data, content of support requestsEuropean Union Not applicable (processing within the EU)
Vivabank S.A. (Viva Wallet)Athens, GreecePayment processing (tickets, cashless top-ups) and fraud detectionTransaction and payment data. Yzyflow does not store any bank data.European Union Not applicable (processing within the EU)
Google Ireland Ltd (Firebase)Dublin, IrelandApp performance monitoring, bug detection, push notificationsDevice identifier, technical logs, notification tokensEuropean Union and United StatesEU-U.S. Data Privacy Framework and standard contractual clauses of the European Commission
OneSignal, Inc.San Mateo, United StatesSending push notificationsDevice identifier, notification token, user identifierUnited StatesEU-U.S. Data Privacy Framework
Postmark (ActiveCampaign, LLC)Chicago, United StatesSending transactional emailsLast name, first name, email addressUnited StatesEU-U.S. Data Privacy Framework

Change history

DateChange
12 November 2026Initial publication of the list

Contact

For any question about this list or the processing of your data: [email protected]

See also: Privacy policy