Services and support
Support designed for organising teams, adapted to your event’s needs.
Phone support included from 9am to 5pm and available 24/7, on-site presence and a project manager on request.
Before, during, after
Before
Configuration, testing and training
We configure your modules, test the hardware and train your teams.
During
By phone or on site
Phone support included from 9am to 5pm, available 24/7 as an option, and on-site presence if you wish.
After
Report and review
Full report at D+3, followed by a review with you to prepare the next edition.
Six services, one team
From hardware to design, everything you need to keep your event running.
Hardware hire
YZYflow provides a range of professional hardware needed for certain modules to run smoothly or for the general running of an event.
On-site network
YZYflow supplies and guarantees your event’s network, whatever its size: satellite and fibre, wireless relays, triple 4G backup and UPS units.
Consulting & coaching
YZYflow offers strategic and operational support to maximise your teams’ efficiency before, during and after the event.
Support & assistance
YZYflow offers different levels of support to ensure operational continuity.
Post-event analysis and reporting
After the event, YZYflow provides a detailed analysis to optimise future editions.
Editing & design
YZYflow supports the customisation and branding of your digital and physical materials (cards, wristbands, tickets, etc.) at an hourly rate.
A partner, not a supplier.
On the ground or on the phone, a team you can reach 24/7 during your events.
Support in practice
Phone support is included in all plans, from 9am to 5pm. Outside those hours, it remains available 24/7, as a paid option.
On site, our technical teams can run the event with you, from set-up to closing.
A project manager can also support you: depending on your project, and on whether or not it is our first collaboration, the choice is yours.
Let’s talk about your event
An initial 20-minute call to talk about your event, then a demo by video call or on site.
Frequently asked questions
How do you prepare the event with us?
We configure your modules, test the hardware and train your teams. Our consulting and coaching service also supports you strategically and operationally, so your teams are effective before, during and after the event.
Is support included?
Yes: phone support is included in all plans, from 9am to 5pm. Outside those hours, it remains available 24/7, as a paid option.
Can you be on site?
Yes: our technical teams can run the event with you on site, from set-up to closing.
Is a project manager included?
As an extra, if you wish: depending on your project, and on whether or not it is our first collaboration, the choice is yours.
What happens after the event?
You receive a full report at D+3, then we review the event with you. Our detailed analysis helps you prepare and optimise the next edition.
Let’s talk about your next event
A demo, a return-on-investment simulation and a quote tailored to your event.